Financial Hardship

LenderCovid InformationFinancial Hardship LinkPhone
Adelaide Bankhttps://www.adelaidebank.com.au/coronavirus-assistance/https://www.adelaidebank.com.au/support/financial-difficulty-assistance/ 1300 650 259
AMPhttps://www.amp.com.au/support/COVID-19https://www.amp.com.au/home-loans/financial-hardship 13 30 30
ANZhttps://www.anz.com.au/personal/home-loans/your-loan/covid-19/https://www.anz.com.au/about-us/sustainability/financial-hardship/1800 252 845
Bank of Ushttps://bankofus.com.au/covid-191300 306 716
Bankwesthttps://www.bankwest.com.au/help/coronavirus-supporthttps://www.bankwest.com.au/personal/guides/financial-hardship-assistance1300 769 173
BOQhttps://www.boq.com.au/help-and-support/assistance
CBAhttps://www.commbank.com.au/latest/coronavirus.htmlhttps://www.commbank.com.au/support/financial-difficulty.html13 3095
Citi Bankhttps://www1.citibank.com.au/COVID-19-Updatehttps://www1.citibank.com.au/help-and-support/financial-hardship1800 722 879
Firstmachttps://www.firstmac.com.au/products/faqs1800 651 898
ING Directhttps://www.ing.com.au/help-and-support/coronavirus-covid-19.htmlhttps://www.ing.com.au/help-and-support/tips-hints-guides/financial-hardship.html1300 349 166
Libertyhttps://www.liberty.com.au/about-us/covid-19-update13 11 33
Macquariehttps://www.macquarie.com/au/personal/coronavirushttps://www.macquarie.com/au/en/disclosures/financial-hardship.html1300 363 330
ME Bankhttps://www.mebank.com.au/support/coronavirus-information/https://www.mebank.com.au/support/financial-hardship/13 15 63
My Statehttps://www.mystate.com.au/about-us/covid-19
NABhttps://www.nab.com.au/personal/customer-support/covid19-helphttps://www.nab.com.au/personal/help-and-guidance/financial-hardship1800 701 599
Pepper Moneyhttps://www.pepper.com.au/covid19https://www.pepper.com.au/lending/help-centre/customer-service/financial-hardship-assistance1800 356 383
Resimachttps://www.resimac.com.au/coronavirus-supporthttps://www.resimac.com.au/financial-hardship-assistance1300 793 741
Suncorphttps://www.suncorp.com.au/banking/covid19-information.htmlhttps://www.suncorp.com.au/banking/help-support/financial-difficulty.html1800 225 223
Westpachttps://www.westpac.com.au/help/disaster-relief/coronavirus/https://www.westpac.com.au/help/disaster-relief/coronavirus.html/1800 067 497
Westpac – Businesshttps://www.westpac.com.au/help/disaster-relief/coronavirus/https://www.westpac.com.au/business-banking/small-business-relief/.html1800 067 497
Other Industry Body Covid InformationPhone
AFCA
https://www.afca.org.au/news/significant-events/coronavirus-disease-covid19-outbreak-support-for-financial-issues/

1800 337 444
Equifax
https://www.equifax.com.au/update-covid-19-coronavirus
National Debt Hotline https://ndh.org.au/